BANK  HEADS are tOO BiG fOr theIr bOdy  nOw.

tOO many GENERALS  withOUT  sOldiers.

WiNNERS  TAKE  ALL

WHEN  HEAD is TOO BiG

just like Girl whose BOOBS are tOO BiG

cannOt  even  STAND  UP  PROPERLY.

BANK's TOP  MANAGEMENT is OVER OVER OVER PAID.

UNtil  shareholders'  DiViDENDS are  SUCK UP as well.

OBAMA is RiGHT  tO  TRiM  the BANK HEADS  tO  FiT the undersized  bOdy.

FAT  GENERALS  with  starved  sOldiers  cannOt  wIn  any war.

tOO  much  FATS  in  the banks and corporates

OFF-guarded without cash ....

Banking services disrupted but DBS says customer database safe

[REALLY nOt OFF-guarded ? ? ? ?]

[Can yOu BELiEVE ? ? ? ?]

Jeremy Koh and Janice Teo

jeremykoh@mediacorp.com.sg

SINGAPORE

And for customers who needed to access the system urgently, the network crash yesterday morning sparked anger and frustration.

Scores of DBS and POSB customers took to the social media to vent their anger.

Some said they had visited as many as five different ATMs, but were left without cash and unable to top up their cash cards to pay for Electronic Road Pricing (ERP).

But DBS is also likely to be counting the costs of the glitch that affected its entire online system, as businesses who needed to make high-value transactions would have probably turned to other financial institutions.

Analysts estimate that DBS lost at least half a day’s worth of revenue from transaction fees. DBS declined to comment on business impact yesterday.

Analysts also said the disruption may have affected up to 40 per cent of customers who conduct their transactions online.

While the breakdown was reported as early as 6.30am, DBS said in a statement that it had detected the problem at 3am.

“Our priority was to restore our systems expeditiously and ensure complete data integrity was maintained.

Our branch and ATM services were restored at 10am and all other systems were progressively restored by lunchtime,” read the statement.

Office goers were among the first to feel the impact in the morning.

At 8am, engineer Teo Thiam Chye tried to log on to DBS’ online banking services, only to find the system was down. Then he discovered that its ATMs across Singapore were out of service.

He said: “What if we need cash urgently? The reason why I want to access the Internet is that I need to check whether my cheque is cleared. I’ve a cheque that I banked in that I’m expecting to clear by today — this information I can’t get.”

Another DBS customer, Ms Daisy Wong, said: “(At) 8.30am, I went down to withdraw money, but the ATM machines were not working. (I was) so frustrated because I needed to do marketing. So I went back home.”

DBS said it regretted the unavailability of services and has set good customer service as one of its key priorities.

“During the first 1.5 hours of branch operations from 8.30am to 10am, we took proactive measures to ensure that there was minimal disruption to customers who needed cash urgently for their day-today needs,” it said in its statement.

The bank honoured all cash cheques of $500 on the spot. Customers could also withdraw cash over-the-counter.

Additional staff members were deployed to the branches and call centre.— The technical glitch that caused a seven-hour disruption of banking services yesterday of Singapore’s largest lender DBS and sister bank POSB could have resulted in delayed transactions of up to several millions of dollars.

Severe Acute OFF-guarding Syndrome [SAOS]

SAOS  is  iN the AiR

everybody is an OFF-guarder nOwadays

Complacent  Incompetent  Negligent  Exuberant  [CiNE]

BEWARE

AWARE

SCARE

CARE

incirent      ( Date: 02-Jul-2010 22:15) Posted: Please do not forget that Tamasek is a major stake holder.